Gas Burners for Hearth Appliances

Gas Burners for Hearth Appliances

This course is designed to introduce students to various types of gas burners used in hearth appliances. It consists of 6 videos totaling 1 hour and 28 minutes, and a 25 question quiz. It is course # 6633 approved for 1.75 Technical CEU’s from CSIA and NFI....
Fundamentals of Gas

Fundamentals of Gas

This course covers the basic fundamentals of gas including properties of gas properties and gas pressures. It is course # 6483 approved for 2.0 Technical CEU’s from CSIA & NFI. 6483
Fall Protection

Fall Protection

This course is intended to provide the basic concepts of Fall Protection, with a focus on residential work. This is course # 6414 and is approved by CSIA for 3.0 credits in Health & Safety, and approved by NFI for 3.0 credits in Health, Safety & Liability....
Electricity for Technicians

Electricity for Technicians

This course is designed to help technicians understand basic principles of electricity and circuits. Also includes coverage of fireplace blower systems. This course has 2 video modules and a 20 question exam. It is course # 6689 approved for 1.5 Technical CEU’s...
Dryer Vents – The Time Is Now

Dryer Vents – The Time Is Now

Summary We will discuss the huge financial opportunities of adding dryer vent service to a chimney company business model. In addition we will discuss the common repairs and procedures necessary to be successful when servicing dryer vents. Dryer vent service will...
Delivering a Consistent Customer Sales Experience

Delivering a Consistent Customer Sales Experience

In this course we discuss the importance of delivering a consistence customer sales experience as it relates to gaining lifetime customers. We identify the common areas of inconsistency (people, process, language, inspection reports, proposals and pricing), how to...
CSIA Tools & Tips for Gas Service

CSIA Tools & Tips for Gas Service

Class Objective: Tools and Tips for Gas Service Calls This session is designed to cover basic gas hearth technology concepts, as well as well as things commonly seen in the field. We will cover logical methods to more quickly diagnose problems, including diagnostic...
CSIA Speaking of Wood Stoves

CSIA Speaking of Wood Stoves

The objective of this class is to educate the chimney technician about the New Source Performance Standard and its history. Another objective is to educate the chimney technician on different technologies used to achieve a burn within the NSPS guidelines. Particular...
CSIA Masonry Chimney Maintenance and Repair (Subscriber)

CSIA Masonry Chimney Maintenance and Repair (Subscriber)

The objective of this online seminar is to demonstrate a variety of repair techniques required of masonry chimneys. Summary: Using standard repair techniques, this class shows a variety of repairs often required of masonry chimneys. 62 narrated slides. CSIA:CEUs: 1 T...
CSIA Level 2 Inspections

CSIA Level 2 Inspections

This class will cover the basics and many finer points of performing an NFPA 211 level 2 inspection on a masonry fireplace chimney. Identifying deficiencies, and making appropriate repair recommendations. CSIA CEUs .75 Codes & Standards; .75 Communication &...
CSIA Lessons Learned From Fire Investigations (Subscriber)

CSIA Lessons Learned From Fire Investigations (Subscriber)

If you have ever experienced a house fire or know of someone who has, then you realize how devastating they can be. Subject matter expert Marge Padgitt’s presentation will guide you through how investigations on structural fires are conducted and who ay get...
CSIA Hearth Protection

CSIA Hearth Protection

In January 2011, the new UL1618 standard for Wall Protectors, Floor Protectors, and Hearth Extensions, took effect. The new standard addresses the needs of modern, efficient stoves that emit more heat and clarifies how the R-value of heart proctors is measured and...
CSIA Gas Appliance and Venting

CSIA Gas Appliance and Venting

The objective of this class is to inform students about the wide variety of available gas appliances and what their individual venting requirements are. The summary is as follows: After seeing what appliances are available the student will be introduced to the...
CSIA Extreme Customer Service & Marketing (Subscriber)

CSIA Extreme Customer Service & Marketing (Subscriber)

Summary This online course based on an NCSG Convention session will teach students how to interact with their customers to provide extreme customer service. The students will also be taugh t how to successfully market their business. It also includes a short video on...
CSIA Chimney Physics (Subscriber)

CSIA Chimney Physics (Subscriber)

Online Chimney Physics….CSIA CEUs: 1.5-T, 1.5-CL, 1.5-HS, 1.5-CS | NFI: 5 Tech. In this self-guided program, a quiz will follow a presentation about issues that adversely impact naturally-aspirated combustion appliances. This online program includes problems...