Customer Service 101 – Theresa Pore

About This Course

In this course, you’ll learn the foundational principles of exceptional customer service. From effective communication techniques to handling customer concerns with confidence, you’ll gain the skills needed to create positive, lasting impressions. Whether you’re new to customer service or looking to refine your approach, this course will equip you with the tools to deliver outstanding service and build strong customer relationships.

Course Data

CSIA Communication & Liability CEU’s

N/A

CSIA Codes & Standards CEU’s

N/A

CSIA Business CEU’s

N/A

CSIA Health & Safety CEU’s

N/A

CSIA Technical CEU’s

N/A

NFI Safety & Health & Liability CEU’s

N/A

NFI Technical CEU’s

N/A

NFI Elective CEU’s

N/A

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