In this course Alan Rush with Rush Profits discusses the importance of the inspection report process from the perspective of the customer. This course discusses common pitfalls made in the inspection process as well as methods to increase customer value and set your...
What Every Chimney Service Company Needs to Know About Animals in the Chimney by Ken Robinson. OBJECTIVE To inform sweeps on the legal, safety, and environmental issues of animals in chimneys, as well as what benefits offering animal removal might have for your...
This is a review of some of the legal issues surrounding a large condo fire. This seminar is presented by Eugene LaFlamme who is the attorney that represented the defendant chimney service company. This is Course # 6647 approved by CSIA for 0.5 CEU in Codes &...
This course is presented in three modules and is intended to prepare students to take (and pass) the CSIA open book exam for the International Residential Code. Expect to spend about 1 1/2 to 2 hours viewing the course and taking the practice exam. This is Course #...
In this course we will review basic phone statistics and etiquette then dive into specific phone skill areas such as: Handling unhappy customers, selling on the phone, setting the appointment, making follow up calls, leaving effective voice mails and making forward...
The seminar details then proper construction of a concrete crown. Seminar was presented by Stuart Karonovich of Saver Systems at the NCSG Convention in Norfolk Virginia during April 2019. CSIA Course # 6663. This course has 1.5 Technical CSIA CEU’s. NFI CEUs:...
This class is designed to show what might be found in the field. While many of these examples should be condemned on the spot they often represent an opportunity for recommendations to improve and correct them. It also provides direct code references as well as...
This course is designed to prepare you for the CSIA Certified Chimney Sweep Exam. If you are already certified by either CSIA or NFI this course (# 5803) qualifies for the following CEU’s by CSIA: 2.5 Technical, 2.5 Codes & Standards, 2.5 Communications...
This safety training program covers PPE, Ladder Safety, the Ridge Pro, Grinder Safety and Confined Spaces. It consists of 11 videos totaling about 2 hours of instruction along with numerous handouts and a quiz. This is Course # 6804 approved for 2.0 Health &...
The is the National Fireplace Institute (NFI) Woodburning review Course. It should be taken in combination with the NFI Core Review to prepare for NFI Woodburning certification. This course is approximately 3 hours long and and includes a 35 question review quiz at...
This is the NFI Pellet certification review course. It should be taken in conjunction with the NFI Core review course to prepare for certification. It is course # 6774 approved for 1.5 Technical, 1.0 Codes & Standards and .5 Health & Safety by CSIA and 3.0...
This is the certification training course for the Hearth Design Specialist class. It is course Course # 6772 approved by CSIA for 4 Technical, 1 Codes & Standards, and 1 Business CEU. It is approved by NFI for 6 Technical CEU’s. 677
This course, in combination with the NFI Core Knowledge course, will help you prepare for NFI Gas Certification. This course contains 8 modules and a 60 question quiz, and students should expect to spend about 3 hours on this course. This is course 6770 approved by...
This is the NFI Core Knowledge course that is the first step in obtaining NFI Gas, Wood or Pellet certification. This course consists of 12 modules and a quiz, and you should expect to spend at 3 hours working on this course. It is course # 6771 approved by NFI for...
