We know that you want to maximize the potential of your chimney business, which means you need certified technicians who work independently, serve your customers well, and make your company money. Unfortunately, it’s really hard to train your team consistently—especially for a business owner that’s already pulled in a million different directions. This often results in “big dog, little dog” training—where new technicians ride with the “big dog” until they “get it.” But each passing handoff produces weaker and weaker technicians who make more mistakes and depend on you to answer every question. This can leave you feeling exhausted and hopeless about the business you own—because it never seems to grow no matter how hard you work.

But every company should have a clear path for growth that’s sustainable, scalable, and profitable.

We know how hard it is to run a chimney company in today’s world of increased cost, high customer expectations, and endless employee turnover.