Who Is The Inspection Report Really for

Who Is The Inspection Report Really for

In this course Alan Rush with Rush Profits discusses the importance of the inspection report process from the perspective of the customer. This course discusses common pitfalls made in the inspection process as well as methods to increase customer value and set your...
We Didn’t Start The Fire

We Didn’t Start The Fire

This is a review of some of the legal issues surrounding a large condo fire. This seminar is presented by Eugene LaFlamme who is the attorney that represented the defendant chimney service company. This is Course # 6647 approved by CSIA for 0.5 CEU in Codes &...
Using the International Residential Code (IRC)

Using the International Residential Code (IRC)

This course is presented in three modules and is intended to prepare students to take (and pass) the CSIA open book exam for the International Residential Code. Expect to spend about 1 1/2 to 2 hours viewing the course and taking the practice exam. This is Course #...
Think You Have Phone Skills? Let’s See…

Think You Have Phone Skills? Let’s See…

In this course we will review basic phone statistics and etiquette then dive into specific phone skill areas such as: Handling unhappy customers, selling on the phone, setting the appointment, making follow up calls, leaving effective voice mails and making forward...
The Seven Properties of a Properly Poured Crown

The Seven Properties of a Properly Poured Crown

The seminar details then proper construction of a concrete crown. Seminar was presented by Stuart Karonovich of Saver Systems at the NCSG Convention in Norfolk Virginia during April 2019. CSIA Course # 6663. This course has 1.5 Technical CSIA CEU’s. NFI CEUs:...
The Best of the Worst | What Chimney Sweeps Encounter

The Best of the Worst | What Chimney Sweeps Encounter

This class is designed to show what might be found in the field. While many of these examples should be condemned on the spot they often represent an opportunity for recommendations to improve and correct them. It also provides direct code references as well as...
Successful Chimney Sweeping Review

Successful Chimney Sweeping Review

This course is designed to prepare you for the CSIA Certified Chimney Sweep Exam. If you are already certified by either CSIA or NFI this course (# 5803) qualifies for the following CEU’s by CSIA: 2.5 Technical, 2.5 Codes & Standards, 2.5 Communications...
Safety Training

Safety Training

This safety training program covers PPE, Ladder Safety, the Ridge Pro, Grinder Safety and Confined Spaces. It consists of 11 videos totaling about 2 hours of instruction along with numerous handouts and a quiz. This is Course # 6804 approved for 2.0 Health &...