by Alan Rush | Oct 30, 2019 | Uncategorized
This course is designed for persons new to the hearth and fireplace industry and is intended to provide information about all of the different types of hearth products available to consumers. This is Course # 6412 and is approved by CSIA for 2.0 credits in Technical,...
by Alan Rush | Oct 30, 2019 | Uncategorized
This courses covers theory and practical demonstration for two topics: Gas Valves and Remote Controls. It consists of seven training modules plus a quiz and should take approximately 2.5 hours to complete. This is Course # 6626 approved for 2.5 Technical CEU’s...
by Alan Rush | Oct 30, 2019 | Uncategorized
This course describes the process of sizing gas piping systems and covers the basic details of gas piping installation. Approximate time to complete this course is 2.5 to 3 hours. This is Course # 6560 approved by CSIA for 1.25 CEU’s in Technical and 1.25...
by Alan Rush | Oct 30, 2019 | Uncategorized
This course is designed to introduce students to various types of gas burners used in hearth appliances. It consists of 6 videos totaling 1 hour and 28 minutes, and a 25 question quiz. It is course # 6633 approved for 1.75 Technical CEU’s from CSIA and NFI....
by Alan Rush | Oct 30, 2019 | Uncategorized
This course covers the basic fundamentals of gas including properties of gas properties and gas pressures. It is course # 6483 approved for 2.0 Technical CEU’s from CSIA & NFI. 6483
by Alan Rush | Oct 30, 2019 | Uncategorized
This online course is designed to give a summary of pellet appliances. Students will learn three parts: -fuel -appliances -the vent system CSIA:1.5 T CEUs NFI:1.5 T CEUs 5559
by Alan Rush | Oct 30, 2019 | Uncategorized
This course is intended to provide the basic concepts of Fall Protection, with a focus on residential work. This is course # 6414 and is approved by CSIA for 3.0 credits in Health & Safety, and approved by NFI for 3.0 credits in Health, Safety & Liability....
by Alan Rush | Oct 30, 2019 | Uncategorized
This course is designed to help technicians understand basic principles of electricity and circuits. Also includes coverage of fireplace blower systems. This course has 2 video modules and a 20 question exam. It is course # 6689 approved for 1.5 Technical CEU’s...
by Alan Rush | Oct 30, 2019 | Uncategorized
Summary We will discuss the huge financial opportunities of adding dryer vent service to a chimney company business model. In addition we will discuss the common repairs and procedures necessary to be successful when servicing dryer vents. Dryer vent service will...
by Alan Rush | Oct 30, 2019 | Uncategorized
In this course we discuss the importance of delivering a consistence customer sales experience as it relates to gaining lifetime customers. We identify the common areas of inconsistency (people, process, language, inspection reports, proposals and pricing), how to...
by Alan Rush | Oct 30, 2019 | Uncategorized
Class Objective: Tools and Tips for Gas Service Calls This session is designed to cover basic gas hearth technology concepts, as well as well as things commonly seen in the field. We will cover logical methods to more quickly diagnose problems, including diagnostic...
by Alan Rush | Oct 30, 2019 | Uncategorized
The objective of this class is to educate the chimney technician about the New Source Performance Standard and its history. Another objective is to educate the chimney technician on different technologies used to achieve a burn within the NSPS guidelines. Particular...
by Alan Rush | Oct 30, 2019 | Uncategorized
CSIA CEUs: 3.5-T, 4-CS, 2.5-HS, 1-CL, 1-B
by Alan Rush | Oct 30, 2019 | Uncategorized
The objective of this online seminar is to demonstrate a variety of repair techniques required of masonry chimneys. Summary: Using standard repair techniques, this class shows a variety of repairs often required of masonry chimneys. 62 narrated slides. CSIA:CEUs: 1 T...
by Alan Rush | Oct 30, 2019 | Uncategorized
This class will cover the basics and many finer points of performing an NFPA 211 level 2 inspection on a masonry fireplace chimney. Identifying deficiencies, and making appropriate repair recommendations. CSIA CEUs .75 Codes & Standards; .75 Communication &...
by Alan Rush | Oct 30, 2019 | Uncategorized
If you have ever experienced a house fire or know of someone who has, then you realize how devastating they can be. Subject matter expert Marge Padgitt’s presentation will guide you through how investigations on structural fires are conducted and who ay get...
by Alan Rush | Oct 30, 2019 | Uncategorized
In January 2011, the new UL1618 standard for Wall Protectors, Floor Protectors, and Hearth Extensions, took effect. The new standard addresses the needs of modern, efficient stoves that emit more heat and clarifies how the R-value of heart proctors is measured and...
by Alan Rush | Oct 30, 2019 | Uncategorized
The objective of this online class is to provide students with an effective procedure and the best language used in a report when inspecting chimneys. Summary: This class discusses the recommended procedures required when creating a standardized approach to chimney...
by Alan Rush | Oct 30, 2019 | Uncategorized
The objective of this class is to inform students about the wide variety of available gas appliances and what their individual venting requirements are. The summary is as follows: After seeing what appliances are available the student will be introduced to the...
by Alan Rush | Oct 30, 2019 | Uncategorized
Summary This online course based on an NCSG Convention session will teach students how to interact with their customers to provide extreme customer service. The students will also be taugh t how to successfully market their business. It also includes a short video on...
